Shipping Policy

At ComfyCooks, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we process and deliver your purchases.

1. Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an email confirmation once your order has been shipped.

2. Shipping Methods & Delivery Time

We partner with trusted courier services to ensure reliable delivery.
Estimated delivery times:
- Domestic Orders (within India): 3–7 business days
- International Orders: 10–15 business days (if applicable)
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen events.

3. Shipping Charges

Shipping costs will be calculated and displayed at checkout.
Free Shipping: We offer free shipping on orders above 999/-.
Any customs duties, import taxes, or international fees (for overseas shipping) are the responsibility of the customer.

4. Order Tracking

Once shipped, you will receive a tracking number via email or SMS.
You can track your order on the courier partner’s website using the tracking ID provided.

5. Undeliverable Packages

If an order is returned to us due to an incorrect address, refusal to accept, or failure to collect, the customer will be responsible for reshipping costs.

6. Damaged or Lost Packages

If your order arrives damaged, please contact us within 12 hrs of delivery with photos of the product and packaging.
In case of lost shipments, we will coordinate with the courier to resolve the issue.

7. Contact Us

For any questions regarding shipping, please reach out to us at:

ComfyCooks
📧 Email: comfycooks.care@gmail.com